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GO CARD
GO CARD

The GO Card is a special card containing a chip that stores information concerning the number of your mobile phone and a current balance of your GO card credit. In addition, the chip includes your PIN personal code, protecting the GO Card from unauthorised use, together with the PUK correction code.

 
GO CARD CAN BE USED

in all mobile phone devices marked with ”Operates with GO” slogan or in those that are included in the list of compatible devices; the list is available at the point-of-sale.

with a  “GO” phone device purchased in the set together with the GO card.

How to activate your GO Card:
1. Charge the battery of your mobile phone device.
2. Insert the GO Card into your mobile phone device (see the Mobile Phone User’s Manual).
3.

Switch on your mobile phone device. If the display shows a message asking you to insert the GO Card, check whether the GO Card is inserted correctly.

4. The display shows the “Enter your PIN” message, asking you to enter your personal identification number (PIN).
5. Enter your PIN. If you make an error, entering your PIN, use the correction key.
6.

As soon as the display shows the ”EUROTEL-CZ” (”CS 02” or ”230 02” with old types) network description, your GO Card is ready to operate. Because your GO Card is only pre-activated, you need to call the GO Line or  *88, before you start with the charging.

7.

Scratch (using a coin) the surface of the identification field on the GO voucher, attached to the GO Card.

8.

. Follow the instructions provided from the GO Line and select the charging mode for your GO Card.

9.

When you are asked to, enter the 14-digit identification number that appeared in the identification field.

10.

The GO Card is automatically activated when you enter and confirm the 14-digit identification number.

11.

Hang up.

12.

Wait for a short textual message (SMS) confirming the charge of the GO voucher value on your GO Card and its activation. Delete the message after you read it.

Some mobile phone devices need to be switched off and on, in order for the currently charged value to be shown on the display of the device.
Note: It is recommended that SMS messages be deleted after being read, to avoid a mailbox overflow.

Enabling the GO Card, after an incorrect entery of your PIN
If you enter an incorrect PIN, the display shows a message indicating that the PIN entered is not correct. After three successive PIN errors the card is disabled and the display shows a message asking you to enter the PUK code. Please pay close attention to entering the PUK code because ten (10) PUK code errors will permanently invalidate your GO Card.


Having entered PUK code, you have an option to define a new PIN code (4 to 8 characters).
New PIN code
You may change the PIN code any time, at your own discretion.

PIN DEFINITION PROCEDURE

** 04 * OLD PIN * NEW PIN * NEW PIN
*

Your new PIN has been stored on the GO Card.
The PIN may consist of 4 to 8 digits.
* If you have forgotten your PIN code, a new one may be defined using the PUK code.

** 05 * PUK *NEW PIN * NEW PIN *

Important:
The new PIN code definition may differ depending on the type of mobile phone device. Please consult your Mobile Phone User’s Manual.


GO Line:
Automated Information System, GO Card recharging, phone number: 02/6701 1188 or *88 (from mobile phone, free calls on the territory of the Czech Republic)

 

 
HOW TO RECHARGE THE GO CARD

In case the credit on your card has been used up, i.e. the display shows zero, and you cannot make calls from your mobile phone.

As an exception, you can make calls to the GO Line or *88 that are free of charge. The same applies for mobile phone devices supporting the FDN function.

If your mobile phone device does not support the FDN function, it is necessary, in the event that the credit on your card has been fully used up, to switch it off and on before calling the GO Line or*88.

For trouble-free operation of your mobile phone, we recommend you pay attention to the credit balance and recharge the GO Card in time.

The GO Card may be used for 18 month from its last credit recharging. During this period, you need to recharge your GO Card, using a new GO voucher. The frequency of the recharging is not limited. It is your decision as to how much you wish to spend on phone calls. On each recharging the validity of your GO Card is automatically extended by another 18-month period. If you wish to recharge you GO Card, all you need to do is to purchase the GO voucher (see GO set distribution). The GO Card can be recharged very simply and quickly.

1. Call number or *88 or 02/6701 1188 (GO Line)
2.

Scratch (using a coin) the surface of the identification field on the GO voucher, attached to the GO Card.

3. Follow instructions provided from the GO Line and select the charging mode for your GO Card.
4.

When you are asked to, enter the 14-digit identification number that appeared in the identification field.

5.

When you enter and confirm the 14-digit identification number, the GO Card is recharged with the credit provided on the GO voucher.

6.

Hang up.

7.

Wait for a short textual message (SMS), confirming the charge of the GO voucher value on your GO Card and its activation. Delete the message after you read it.

GO Line:
Automated Information System, GO Card recharging, phone number: 02/6701 1188 or *88 (from mobile phone, free calls on the territory of the Czech Republic)

Note: Some mobile phone devices need to be switched off and on, in order that the currently charged value is shown on the display of the device.

Note: It is recommended that SMS messages be deleted after being read, to avoid a mailbox overflow.

 

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